Only product purchased through this website may be returned to us. Product purchased at a retail store must be returned to the retailer from which it was purchased.
You have 14 days to return the product to us. The product will only be accepted if received in its original, unworn condition including all original packaging. The cost of return shipping is your responsibility. You will receive a refund credited to your original credit card account within 3 to 5 business days of us receiving the return.
To obtain a return authorization, please email to customer service firstname.lastname@example.org
Upon receiving an authorization number, please send your unused and unworn item to us within 14 days of shipment, along with a copy of your purchase receipt to:
Featherlike Footwear Inc
4021 Chesswood Drive
North York, On, M3J 2R8 Canada
If we believe that the product you’ve returned has been damaged or worn, we will send it back to you as soon as possible. Shipping and handling charges are not refundable. We do not take title to returned products until the item arrives at our returns department.
Featherlike reserves the right at any time to limit quantities, reject, correct, cancel or refuse orders, and to terminate accounts, in its discretion, including, without limitation, if Featherlike believes that customer conduct violates applicable law or is harmful to the interests of Featherlike or any third parties.