We guarantee our products against manufacturing defects for a period of 60 days from date of purchase. This warranty does not cover normal wear and tear. If the product fails in this time period you may contact us at firstname.lastname@example.org. A receipt or website order number must accompany product returns. For warranty claims, Featherlike will determine if a product failure was due to excessive or unusual use and wear, or a manufacturing error. In some cases, a partial credit may be issued based on length of use and wear.