We guarantee our products against manufacturing defects for a period of 60 days from date of purchase. This warranty does not cover normal wear and tear. If the product fails in this time period you may contact us at [email protected]. A receipt or website order number must accompany product returns. For warranty claims, Featherlike will determine if a product failure was due to excessive or unusual use and wear, or a manufacturing error. In some cases, a partial credit may be issued based on length of use and wear.